[special_heading text_align=”left”]Tathastu Return Policy[/special_heading]
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[li]Conveniently place your return request online if you’ve received an item in a ‘Damaged’, ‘Defective’ or ‘Not as Described’ state. .within 10 days of delivery[/li]
[li]You can call us or e-mail us within 10 days from date of delivery[/li]
[li]Exceptions:[/li]
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[li]Products with tampered or missing serial numbers.[/li]
[li]Made-to-order[/li]
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Replacement
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[li]Replacement is subject to availability of stock. In case a Replacement is not available, We will refund the amount for the same[/li]
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Guarantee
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[li]We do not provide any guarantee on Color/Fabric/Embroidery/Silk/Zari,etc.&same will not be exchanged or taken back under any circumstances. All goods are advised to be Dry Cleaned only, in case of fastening of colors and/or shrinking of Fabric in spite of Dry Clean, kindly note that we will not be responsible for the same as the Dry Clean process is not under our control.[/li]
[li]Our garments are completely hand made using complex procedure of dyeing, surface ornamentation & stitching. Irregularities within product style may arise which adds to their inherent uniqueness. Owing to complex procedures of natural over dyeing and surface treatments some colors might run and some fabric might shrink.[/li]
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